Changes and Cancellations
Class Rings – You may cancel your order within 5 business days, for a complete refund; thereafter cancellations will be subject to a $100.00 cancelation fee.
You may change this order within 7 business days from its placement for no additional charge, changes made after 7 business days may incur a $25.00 charge, plus any additional costs based on the changes made. No changes are allowed after 14 business days from placement of this order.
Graduation Items – Graduation Announcements, Diploma Plaque, Keepsake Box, Graduation Frame, Return Address Labels, are custom made items with your personal information, therefore changes or cancellations are not accepted after your order has been produced. Items with made with school or graduation date information on them, may not be canceled after 7 business days.
Cap & Gowns – You may cancel your order within 5 business days, for a complete refund; thereafter cancellations will be subject to a $10.00 cancelation fee.
If for any reason you do not graduate from the school for which you purchased your Cap & Gown, you are entitled to a full refund minus any handling/late fees. You must notify us within 3 days after graduation and verification from the school.
Damage or Defective Products – If any of your products have arrived damaged or defective, please call 1 (714) 970-5025 or email us at email@example.com and we will repair or replace the product.